IT Manager - Customer Support Services

Municipal Office Toweronsitemanager$98K – $122K

Posted 6 days ago · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

SALARY $97,516.00 - $121,895.00 JOB SUMMARY Under general supervision, the IT Manager – Customer Support Services provides leadership, technical oversight, and operational management for the organization’s Service Desk and Desktop Support functions. This position supervises customer support staff, collaborates with stakeholders across the organization, and ensures the reliable and efficient delivery of technology support services and critical business system operations. This role supports organizational objectives by aligning technology services with business needs while promoting efficiency, productivity, and continuous improvement. Responsibilities also include the development, administration, and management of the department’s operational budget.…

Read the full description on Arlingtontx's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Municipal Office Tower. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

More at Arlingtontx

See all open jobs at Arlingtontx →