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AppleSupport and Service

Senior Manager, AppleCare Insurance Products

Sunnyvalemanager

Posted 1mo ago · via Apple

About this role

Apple is seeking an experienced and strategic Senior Manager to lead the Global AppleCare Insurance Products team. This leadership role is responsible for shaping and executing the strategic vision for integrating AI capabilities into AppleCare's insurance and service plan product portfolio, driving operational innovation, and leveraging data-driven insights to optimize product performance, claims outcomes, and customer experience. The ideal candidate brings deep expertise in insurance product management, warranty or service plan operations, and a strong understanding of how AI and automation can transform insurance-related functions including underwriting, claims, fraud detection, and customer support.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sunnyvale. We weight your proximity and willingness to relocate.

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