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AppleSupport and Service

Sales Expert, Retail Customer Care

Shanghai

Posted 2w ago · via Apple

About this role

At Apple, we believe in hard work, fun environment and the kind of creativity and innovation that only comes about when hardworking people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage and encourage. By focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with you! The Worldwide Apple Online Store Sales team is looking for motivated and tech savvy individuals who want to offer Apple customers an unparalleled customer sales experience through phone or chat.

Read the full description on Apple's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Shanghai. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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