Product Director, Customer Experience & Product Analytics

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity Great products are only great if customers know how to unlock them, feel supported when they get stuck, and trust that their feedback shapes what gets built next. At Altana, we're building a platform with no real precedent — one that reimagines how enterprises, logistics providers, and government regulators work together to manage global trade in an AI-powered collaboration network. That means the customer experience isn't a support function. It's a competitive advantage.…