First Nations Customer Service Officer – Expression of Interest
Melbourneonsite
Posted 1w ago · via Smartrecruiters
About this role
About Fairness feels good Be a part of something meaningful At AFCA, we believe everyone deserves a fair chance at resolution. But not everyone comes to us with the same background, capacity, resilience or resources. Our Equity of Access Program is transforming how we support people—making our service easier to navigate, more accessible, and more responsive. It empowers people to engage with us in the way that works for them, with support offered early so complaints can be resolved faster and more fairly. Alongside this, our vision for reconciliation is an inclusive, equitable and culturally responsive financial services system.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Melbourne. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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