Service Center Manager | Mercedes-Benz

Al Obour Cityonsitemanager

Posted 2mo ago · via Workable

About this role

Job Purpose Responsible for overseeing the overall operations of the service and workshop functions, ensuring efficient processes, high-quality standards, and superior customer satisfaction. The role involves leading the service team, aligning departmental objectives with corporate strategy, and maintaining compliance with manufacturer requirements and local regulatory standards in Egypt. Responsibilities: Strategic & Operational Managemen t Define the vision and strategic objectives of the service center in alignment with company and manufacturer standards. Develop and monitor service KPIs, evaluation criteria, and performance metrics to drive operational excellence. Regularly review objectives, implementing corrective measures to ensure business targets are met.…

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reqspace match rubric

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1

Skills match

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2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Al Obour City. We weight your proximity and willingness to relocate.

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